Accounts Receivable Office

Iowa State University generates University Bills (U-Bills) electronically on the first business day of the month.  Once generated, these statements are accessible through Workday.  ISU recognizes that many students receive significant financial support from their parents/guardians during their academic career, however due to federal privacy regulations (FERPA) we are prohibited from sharing financial information with parents/guardians without student consent.  Only your student can grant you access to their academic information, including the U-Bill.  Please ask your student to grant you Friends and Family access so that you may view their U-Bill online or discuss the student’s account with an Accounts Receivable staff member.   

Services We Provide

U-Bill Checklist

U-Bill Checklist for Students
Action Description
Friends and Family Students can create third party accounts authorizing parents and other individuals’ access to view account activity, view statements, make payments, and more.
Payment Plan Students can sign up for a payment plan each semester before the due date. This allows students to make three installments each semester for $20 per semester. *Note Student must sign up for this, cannot be completed in Third Party Friends and Family Access
Student Refunds Direct Deposit is a free service that allows any refunds from Iowa State University to be directly deposited into a bank account of your choice. Sign-up is done in the Workday Student Financials Hub under Student Refunds. *Note Student must sign up for this, cannot be completed in Third Party Friends and Family Access
Authorize Aid Students complete an onboarding step in Workday that allows financial aid awards to apply to any miscellaneous charges on their U-Bill.
View and Pay your first U-Bill U-bills will be available August 1st for Fall, January 1st for Spring, and May 1 for Summer. Due dates are the 20th of each month.

Common Questions

Have a charge on your account that you have questions about? We are happy to help with any questions but we may not have all the answers. Here are some common items and where to go to get all your questions answered.