Welcome to the Accounts Receivable Office
The Accounts Receivables Office is closed for walk-in appointments until further notice. If you need immediate assistance on your U-Bill please contact us at email@example.com or call us at 515-294-7388. Please visit the COVID-19 Student FAQ for further information concerning student refunds.
We encourage all Iowa State University students to sign up for direct deposit on AccessPlus to ensure potential refunds and overpayments. By signing up for direct deposit, you can be assured that your payment will not be delayed in the event we are unable to distribute printed checks. Please see the university's FAQ page regarding the Coronavirus disease (COVID-19).
529/EDUCATIONAL SAVINGS ACCOUNT
For U-Bill accounts that had payments made from a 529/Educational Savings Account and now have a credit balance, the Accounts Receivable Office recommends that you contact your Plan Administrator for any tax implications that this might have. The Accounts Receivable Office is not able to provide tax guidance in this situation. For your questions on the 529/Educational Savings Account refunding, please contact firstname.lastname@example.org.
Fall 2020-Spring 2021 Monthly Payment Plan enrollment opens March 20th on AccessPlus. We realize there are many questions during this uncertain time. The Monthly Payment Plan is only one option to finance the upcoming year’s expenses and is voluntary. You are welcome to sign up at this time OR wait until later this summer and participate in one of our revised Monthly Payment Plans (11, 10 or 9 month plans). See more detail within our Accounts Receivable website for other payment options, due dates, etc.
PROSPECTIVE & INCOMING STUDENTS
For prospective and incoming Fall '20 students, please refer to the Admissions site for appropriate revisions during these unprecedented circumstances: https://www.admissions.iastate.edu/covid19/?expand=true
For updates on New Student Orientation, click here: https://www.admissions.iastate.edu/orientation/
Students may view their 2019 1098-T form starting January 10th on their AccessPlus account. This form is located on the Student tab under "Tax Info (1098)."
Until this is completed, the only person that can discuss the details of your U-BIll is you (the student).
May 11 - August 16
Monday - Friday 7:30 am - 4:00 pm
School Year Hours:
August 19 - May 8
Monday - Friday 8:00 am - 4:30 pm
Payment Remit Address