Charges for business customers, employees, and anyone else who isn't a student will be added to a U-Bill with an account number that starts "CST-". Bills are mailed at the beginning of every month and due on the 20th. Payments can be made via check, more information about that process can be found here. Outstanding charges can be viewed and payments can be made online through Workday.
Want to know about Workday Customer Portal Access? Here are the highlights:
- Access monthly billing statements via our secure system.
- Online payments can be made from a checking or savings account by entering the routing and account numbers or with a credit card.
Workday Customer Portal Access Request
- Once the form is submitted you will receive emails with login information.
Already have your login info? Here's what you can do:
- Log into Workday here.
- View Customer Statements
- See and download .pdf versions of your resent statements.
- View Open Invoices
- See unpaid invoices by date range.
- View Recent Payments
- Review what payments have been made both online and by check.
- My Invoices and Payments
- A dashboard of announcements, invoice aging, report links, and tasks.
Ready to make a payment? Here's what to do:
- Click on the My Invoices and Payments app
- Ont he right side, under Tasks, click on Pay Customer Invoices.
- Confirm the Iowa State University is selected and click OK to proceed.
- If Iowa State Universty is not an option then you do not have any outstanding invoice to pay at this time.
- Click Cancel to return to the previous screen.
- Select the Customer Invoice(s) you intend to pay by marking the corresponding boxes.
- Click on Proceed to Checkout.
- This will redirect you to our payment processor, Nelnet, where you can pay with the following payment types.
- Checking Account
- Savings Account
- Credit Card
- Debit Card
- You can always mail a check for your payment even if you have online access, more information about that process can be found here.