Payments can be initiated in Workday and a processed through Nelnet. Payment can be taken directly from your checking or savings account using the routing and account number or with a credit or debit card. There is a separate non-refundable 2.85% service fee charged for all card payments.
Online Payment Options
You will find the Make a Payment option in the Financials Hub application on the left hand menu in Workday. It is also found as a button at the top of the Transaction Summary under View Account Activity. You will be able to specify how much you want to pay and what method you will be using. From there you will be taken to Nelnet and able to select your payment type and initiate a payment.
ACH or eCheck
Payment made as eCheck will use the account and routing numbers for a US based bank account. The amount chosen in Workday will pre-populate in Nelnet. You can choose to save the payment information for future use.
Credit or Debit Card
Payment made with a credit or debit card. The amount chosen in Workday will pre-populate in Nelnet. There is a 2.85% service fee charged as a separate non-refundable charge on each payment made with a card. You can choose to save the payment information for future use.
International Payment
Iowa State University does not accept direct wire payments. All international payments should be facilitated through Convera or you can wire funds to your own US account to be used for online payments.
Payments made from an international account are processed through Convera. Once this payment type is selected in Nelnet you will be taken to Convera's website to set up your payment. The amount chosen in Workday will pre-populate in Nelnet and cannot be changed in Convera. Once you enter your bank information you will be supplied with a sheet that you must present to your bank for them to send funds to Iowa State University. A copy of the sheet and your payment information will be emailed to you.
Processing FAQ
- Bank-to-bank transfer initiated through Workday
- Pay in the currency of your choice and have it converted to U.S. Dollars
- If the currency of your choice is not listed select USD and the banks will process the conversion
- Exchange rate valid for 72 hours after transaction is initiated
- Payments transmitted to ISU electronically, typically posted in 3 to 5 days
Finding Account and Routing Numbers
The easiest way is to look on your checks.
You may also contact your bank or credit union to get the numbers.