WE'RE HERE TO HELP! 
| AREA | NAME | PHONE | PROGRAM | |
|---|---|---|---|---|
| Advising | Afton Erdmann | 294-0830 | afton@iastate.edu | International Tax Forms, International Payments, Leasing Accounts, Online Access (Businesses), University Loans Repayment (Perkins, LDS, HPSL, ULTL) |
| Advising | Jaye Anderson | 294-9455 | jjander@iastate.edu | Monthly Payment Plan, Bankruptcy, Deaths, Student Workers |
| Advising | Katina Van Dyke | 294-5461 | kvandyke@iastate.edu | Sponsor Billing-ROTC, State, Federal, International |
| Advising | Monica Sogard | 294-7397 | msogard@iastate.edu | VA Payments Chapter 33 - 1188/VA Debt Letters & Returns |
Advising | Sheila Hamerlinck | 294-3701 | sheilah@iastate.edu | U-Bill Email, Educational Savings and 529 Plans, Employer Reimbursement Deferment Plan |
| Business Systems | Holly Hohanshelt | 294-4786 | hho@iastate.edu | Workday Non-Student Receivables, File Transfer Process & Schedules, Departmental Training, UR System Access, Data Integrity, Agile Project Management |
| Business Systems | Patrick Hoffelmeyer | 294-8747 | phoff@iastate.edu | Workday Student Financials, Workday Finance, Disbursing Aid, Graduate Aid, Course Fees |
| Collections | Connie Rasmusson | 294-5537 | crasmuss@iastate.edu | Students - Registration Holds, Emergency Loans, Athletes, Past Due Students, Employee Collections |
| Collections | Jennifer Benda | 294-5463 | jlbenda@iastate.edu | Tax Offset, Internal & External Collection Accounts, Z-Hold Past Due Accounts |
| Collections | Kellen Vance | 294-3682 | kellenv@iastate.edu | Held Refunds, Small Balance Collections, U-Bill Website, Social Media |
Departmental |
Scott Kemmerer | 294-2395 | scottrk@iastate.edu | Departmental Billing Exceptions, Data Integrity, Returned Checks |
| Program Accounting | Ashley Correa | 294-2593 | amcorrea@iastate.edu | AR Account Reconciliations, AR Reporting |
| Program Accounting | Jennifer Carpenter | 294-5460 | jc5@iastate.edu | AR Account Reconciliations, AR Reporting |
| Associate Director | Kylie Lara | 294-7551 | kyliem@iastate.edu | AR Account Reconciliations, Reconciliation of Financial Aid funds Pell, Teach, Private Loans to AR |
| Associate Director | Crystal Johnson | 294-1466 | crystalj@iastate.edu | Workday Project Management, Disbursing Aid, Graduate Aid, Tax Forms 1098-T/1098-E, International Payments, IT/technical issues, UR System Access |
| Director | Tammy Hansen | 294-5413 | hansent@iastate.edu | Administrative, Workday Student Financials, Front Office Management, Student/Employee/External Customer Collections |