WE'RE HERE TO HELP!

AREA	NAME	PHONE	EMAIL	PROGRAM
Advising	Afton Erdmann	294-0830	afton@iastate.edu	International Tax Forms, Leasing Accounts, Online Access (Businesses), University Loans Repayment (Perkins, LDS, HPSL, ULTL)
Advising	Scott Kemmerer	294-3701	scottrk@iastate.edu	U-Bill email
Advising	Jaye Anderson	294-9455	jjander@iastate.edu	Monthly Payment Plan, Bankruptcy, Deaths, AR Student Workstudies
Advising	Katina Van Dyke	294-5461	kvandyke@iastate.edu	Sponsor Billing-ROTC, State, Federal, International, Educ Sav-529, Employer Reimbursement ER
Advising	Monica Sogard	294-7397	msogard@iastate.edu	VA Payments Chapter 33 - 1188/VA Debt Letters & Returns
Billing	Patrick Hoffelmeyer	294-8747	phoff@iastate.edu	Workday Project AR Lead/Champion - HCM,FIN,Student
Collections	Bryce Phillips	294-3682	bphillip@iastate.edu	U-Bill email, Internal Pre-Collections (RTC), Held Refunds
Collections	Connie Rasmusson	294-5537	crasmuss@iastate.edu	Students - Drop/Registration Holds/Emergency Loan/Athletes/Past Due customers
Collections	Jennifer Benda	294-5463	jlbenda@iastate.edu	Tax Offset/Internal & External Collection Accounts/Z Hold Past Due
Departmental	Holly Hohanshelt	294-4786	hho@iastate.edu	Data integrity, File Transfer Process & schedules, Department billing exceptions & errors, JIRA Information, back up knowledge 529, ER, Address maintenance
Program Accounting	Nick Schalinske	294-5462	nschalin@iastate.edu	AR Account Reconciliations
Program Accounting	Kylie Mickelson	294-7551	kyliem@iastate.edu	AR Account Reconciliations
Associate Director	Tammy Hansen	294-5413	hansent@iastate.edu	Front Office Management, Student/Employee/External Customer Collections, Reconciliation of Financial Aid funds Pell, Teach, Private Loans to AR, Disbursing Aid
Associate Director	Crystal Johnson	294-1466	crystalj@iastate.edu	Workday Project Management, Disbursing Aid, Graduate Aid, Tax Forms 1098-T/1098-E, International Payments, IT/technical issues, UR System Access
Associate Director	Vacant	294-5413	hansent@iastate.edu
Director - Interim	Tammy Hansen	294-5413	hansent@iastate.edu	Administrative