WE'RE HERE TO HELP! 
AREA | NAME | PHONE | PROGRAM | |
---|---|---|---|---|
Advising | Afton Erdmann | 294-0830 | afton@iastate.edu | International Tax Forms, Leasing Accounts, Online Access (Businesses), University Loans Repayment (Perkins, LDS, HPSL, ULTL) |
Advising | Scott Kemmerer | 294-3701 | scottrk@iastate.edu | U-Bill email |
Advising | Jaye Anderson | 294-9455 | jjander@iastate.edu | Monthly Payment Plan, Bankruptcy, Deaths, AR Student Workstudies |
Advising | Katina Van Dyke | 294-5461 | kvandyke@iastate.edu | Sponsor Billing-ROTC, State, Federal, International, Educ Sav-529, Employer Reimbursement ER |
Advising | Monica Sogard | 294-7397 | msogard@iastate.edu | VA Payments Chapter 33 - 1188/VA Debt Letters & Returns |
Billing | Patrick Hoffelmeyer | 294-8747 | phoff@iastate.edu | Workday Project AR Lead/Champion - HCM,FIN,Student |
Collections | Bryce Phillips | 294-3682 | bphillip@iastate.edu | U-Bill email, Internal Pre-Collections (RTC), Held Refunds |
Collections | Connie Rasmusson | 294-5537 | crasmuss@iastate.edu | Students - Drop/Registration Holds/Emergency Loan/Athletes/Past Due customers |
Collections | Jennifer Benda | 294-5463 | jlbenda@iastate.edu | Tax Offset/Internal & External Collection Accounts/Z Hold Past Due |
Departmental | Holly Hohanshelt | 294-4786 | hho@iastate.edu | Data integrity, File Transfer Process & schedules, Department billing exceptions & errors, JIRA Information, back up knowledge 529, ER, Address maintenance |
Program Accounting | Nick Schalinske | 294-5462 | nschalin@iastate.edu | AR Account Reconciliations |
Program Accounting | Kylie Mickelson | 294-7551 | kyliem@iastate.edu | AR Account Reconciliations |
Associate Director | Tammy Hansen | 294-5413 | hansent@iastate.edu | Front Office Management, Student/Employee/External Customer Collections, Reconciliation of Financial Aid funds Pell, Teach, Private Loans to AR, Disbursing Aid |
Associate Director | Crystal Johnson | 294-1466 | crystalj@iastate.edu | Workday Project Management, Disbursing Aid, Graduate Aid, Tax Forms 1098-T/1098-E, International Payments, IT/technical issues, UR System Access |
Associate Director | Vacant | 294-5413 | hansent@iastate.edu | |
Director - Interim | Tammy Hansen | 294-5413 | hansent@iastate.edu | Administrative |