WE'RE HERE TO HELP! 

 

 

 

AREA NAME PHONE EMAIL PROGRAM
Advising Afton Erdmann 294-0830 afton@iastate.edu International Tax Forms, Leasing Accounts, Online Access (Businesses), University Loans Repayment (Perkins, LDS, HPSL, ULTL)
AdvisingScott Kemmerer294-3701scottrk@iastate.eduU-Bill email
Advising Jaye Anderson 294-9455 jjander@iastate.edu Monthly Payment Plan, Bankruptcy, Deaths, AR Student Workstudies
Advising Katina Van Dyke 294-5461 kvandyke@iastate.edu Sponsor Billing-ROTC, State, Federal, International, Educ Sav-529, Employer Reimbursement ER
Advising Monica Sogard 294-7397 msogard@iastate.edu VA Payments Chapter 33 - 1188/VA Debt Letters & Returns
Business Systems Patrick Hoffelmeyer 294-8747 phoff@iastate.edu Workday Project Champion - HCM,FIN,Student
CollectionsBryce Phillips294-3682bphillip@iastate.eduU-Bill email, Internal Pre-Collections (RTC), Held Refunds
Collections Connie Rasmusson 294-5537 crasmuss@iastate.edu Students - Drop/Registration Holds/Emergency Loan/Athletes/Past Due customers
Collections Jennifer Benda 294-5463 jlbenda@iastate.edu Tax Offset/Internal & External Collection Accounts/Z Hold Past Due
Departmental Holly Hohanshelt 294-4786 hho@iastate.edu  Data integrity, File Transfer Process & schedules, Department billing exceptions & errors, JIRA Information, back up knowledge 529, ER, Address maintenance
Program AccountingNick Schalinske 294-5462nschalin@iastate.eduAR Account Reconciliations
Program AccountingKylie Mickelson294-7551kyliem@iastate.eduAR Account Reconciliations
Associate DirectorTammy Hansen294-5413hansent@iastate.eduFront Office Management, Student/Employee/External Customer Collections, Reconciliation of Financial Aid funds Pell, Teach, Private Loans to AR, Disbursing Aid
Associate DirectorCrystal Johnson294-1466crystalj@iastate.eduWorkday Project Management, Disbursing Aid, Graduate Aid, Tax Forms 1098-T/1098-E, International Payments, IT/technical issues, UR System Access
Associate DirectorVacant294-5413hansent@iastate.edu 
Director - Interim Tammy Hansen 294-5413 hansent@iastate.edu Administrative