System Access and Record Management
How do I request Administrative System/Accounts Receivables access as a new employee?
The Accounts Receivable Office will establish your system accesses customized to your job responsibilities. To acquire administrative access, your departmental supervisor will need to go to the Information Technology website at https://iastate.service-now.com/it. Please identify the system option of Account Receivable access, currently located under the "Other" tab
What action is needed to continue my Accounts Receivables access, if I have transferred to another department?
To continue your Accounts Receivables access, your departmental supervisor will need to go to the Information Technology website at https://iastate.service-now.com/it. Please identify the system option of Account Receivable access, currently located under the "Other" tab.
How will I be notified, confirming that my access to Accounts Receivables has been completed?
An email notification/form will be presented to you by Monica Sogard/Crystal Johnson, requesting further information pertaining to the type of access needed
How do I request training to utilize the Accounts Receivables system?
You will be contacted by a staff member from Accounts Receivables to initiate a training session for your University Receivables access.
What is an e-Report?
e-Reports are electronic financial reports stored in the university’s enterprise content management system
What e-report options are available regarding University Receivables?
The following e-Reports are available for departments billing through University Receivables
Please refer to our reference guide for more information about each e-Report: e-Reports for Departments
For questions or to inquire about training options, please contact Holly Hohanshelt at 515-294-4786
Where do I locate e-Reports?
The e-Reports system can be found in Accessplus, under the uBusiness tab. Look on the left-hand menu under the General category.
After clicking e-Reports, a confidentiality statement will be displayed. Select the ‘Continue’ button to agree to the statement and proceed to e-Content, which will open in a new tab. This is the screen you will utilize for searching and selecting the e-Reports you are utilizing
How often are the e-Reports generated?
The e-Reports are created on a daily, bi-monthly, and monthly basis depending on the report purpose
How do I get access to e-Reports?
Based on your original IT administrative services request you may already have e-Report access. However, if you need additional e-Reports please contact Crystal Johnson at 515-294-1466