Customer Online Payments

Payment can be made on the Workday website, even on a mobile browser, but cannot be made while using the Workday app. Once you are logged into Workday you can make a payment by following these steps.

  1. Click on the My Invoices and Payments app in the left-hand menu.
  2. On the right side, under Tasks, click on Pay Customer Invoices.
  3. Confirm the Iowa State University is selected and click OK to proceed.
    • If Iowa State University is not an option, then you do not have any outstanding invoices to pay at this time.
    • Click Cancel to return to the previous screen.
  4. Select the Customer Invoice(s) you intend to pay by marking the corresponding boxes.
  5. Click on Proceed to Checkout.

This will redirect you to our payment processor, Nelnet.

Online Payment Options

  • eCheck or ACH

    Payment made as eCheck will use the account and routing numbers for a US based bank account. You can choose to save the payment information for future use.

  • Credit or Debit Card

    Payment made with a credit or debit card using the numbers on the card. You may choose to save the payment information for future use. 

    • Please note, any payment made with a debit card is processed as if it was a credit card.
    • Credit Card refunds are sent to the card of origin. We suggest NOT using prepaid gift cards, one-time-use cards, or soon to expire cards to avoid potential refunding delays.

Finding Account and Routing Numbers

The easiest way is to look on your checks.

Check

You may also contact your bank or credit union to get the numbers.