U-Bill FAQ's




How can I have a billing statement sent to my parents or another third party?

You can use the Account Info Release function in the Account/U-Bill section of AccessPlus or grant Third Party Access. For more information relating to sponsored student billing, please use our webpage dedicated to this information.


How can I allow my parents to call and receive information regarding my university account activity or to receive a paper copy of my U-Bill?

This may be authorized via AccessPlus, Account/U-Bill, Account Info Release, and entering your parent(s) name(s) and address. Click here to view a screenshot for an example.





When is my U-Bill due?

The Fall Semester is due August 20th, Spring Semester is due January 20th, and Summer Semester is due on May 20th. Payments may be made electronically via AccessPlus, Account/U-Bill, Pay Bill Online and a designated amount may be withdrawn from a checking/savings account. Payments by check may be sent to the Treasurer's Office, 1220 Beardshear Hall, 515 Morrill Rd, Ames, Iowa 50011-2103 and made payable to Iowa State University.


Can I pay my U-Bill with a credit card?

No. ISU accepts checks at the drop box behind the Student Answer Center in Beardshear Hall or direct debit web payments from a checking or savings account using the Pay Bill Online function in AccessPlus.


How do I pay with a 529 plan?

ISU will accept your 529 Educational Savings Account payments. For specific information please see our Educational Savings Account page.


Do you offer tuition and fee payment plans?

Yes, we have four payment options:

Pay in Full - No fee. Pay the account balance in full at the beginning of each semester (by the 20th of the month as outlined above).

Deferred Billing Plan - $20 per semester. No need to sign up - Just pay the minimum due reflected on the first semester billing notice. This plan allows three consecutive payments for the first three months each semester.

Monthly Payment Plan - $50 per year. Click here for specific information regarding this plan.

Employer Reimbursement Deferred Payment Plan - $35 per semester.  Iowa State is proud to offer a deferment option which is beneficial to employees of companies that offer tuition reimbursement plans. With a completed benefit certification request, found in AccessPlus, Account/U-Bill and Empl Reimb Defer, you may defer all allowable charges to become due 30 days after grades are presented. The benefit certification request must be renewed each academic year, beginning with the summer semester. 

For ISU Employees, make sure you submit the Tuition Grant request, also via AccessPlus, and have approved through the Human Resources Services Office. 


What payment types does ISU accept?

Pay Bill Online: Elect to pay the U-Bill with a safe and secure direct debit from a checking or savings account. This is done on AccessPlus.

Drop Box: Take your personal check or certified funds payment to the drop box that is located behind the Student Answer Center on the ground floor of Beardshear Hall.

Mail: Mail your personal check or certified funds payment to: Iowa State University, Treasurer's Office, 1220 Beardshear Hall, 515 Morrill Rd, Ames, IA 50011-2103.

ISU Accepted Payments Letter (PDF)


Monthly Payment Plan


The first deadline for the Monthly Payment Plan is April 15th; however, I haven’t received my Financial Aid Award letter. How do I complete my budget?

You can estimate your financial aid award upon enrollment and then adjust your budget at a later date or enroll in the payment plan in May (for 11 monthly payments) once the award letters are available.


I currently have a hold on my university account, but I am on the Monthly Payment Plan. Why would I have a hold?

You may have underbudgeted your annual expenses, the financial aid that was budgeted may not have been applied to your account, or you may have incurred "extra" charges that were not budgeted for.



Direct Deposit


If I do not have a checking or savings account can I get a check for refund?

ISU prefers to directly deposit all refunds for your safety, but you can contact the Treasurer's Office for specifics on refund checks.


On my U-Bill there is a transaction for my refund; how soon will I receive my direct deposit?

Direct deposit typically takes 2 to 3 business days however delays may exist.