Business Customers

Interested in setting up your account online? Here are the highlights:

  • Access monthly billing statements for the past 18 months via our secure AccessPlus system; paper statements will no longer be mailed
  • E-mail reminder sent on the first of each month to remind you to log in and view your new statement
  • Online payments can be made from a checking or savings account by entering the routing and account numbers; you can also mail your payments
    • Credit card payments are not accepted through AccessPlus
    • Contact the department that you received services from to determine if they accept credit card payments over the phone

For Vet Diagnostic Lab (VDL) Clients:

  • VDL Invoices are hyperlinked from the U-Bill in AccessPlus
    • Click on each hyperlink to print or save your invoices
    • Invoices from other departments are not currently hyperlinked and can be obtained directly from the department

To request online access for your ISU billing statements, please e-mail ubill@iastate.edu and provide your account name and customer number.

What customer numbers mean on billing statements

This refers to an account created by the Parking Division due to a parking violation on Iowa State University property with a car registered in your name

How to pay

Please include your customer number on the check or money order and send your payment to the ISU Treasurer's Office

  • ISU Treasurer's Office
  • 1220 Beardshear Hall
  • 515 Morrill Rd
  • Ames, IA 50011

 

You also may pay in person at the Armory in room 27 with checks, cash, money orders, debit cards, Visa, Mastercard, and Discover at the customer service window.

Disputing your ticket?

You will need to work with the Parking Division directly. Please start by visiting the Parking Division website for additional information on how to appeal your ticket.

This refers to an account created by the ISU Lloyd Veterinary Medical Center

How to pay

Please include your customer number on the check or money order and send your payment to the ISU Treasurer's Office

  • ISU Treasurer's Office
  • 1220 Beardshear Hall
  • 515 Morrill Rd
  • Ames, IA 50011

You may also pay at the Veterinary Medical Center with cash, personal check, MasterCard, Visa, Discover or CareCredit.

For Vet Diagnostic Lab (VDL) Clients:

  • VDL Invoices are hyperlinked from the U-Bill in AccessPlus
    • Click on each hyperlink to print or save your invoices
    • Invoices from other departments are not currently hyperlinked and can be obtained directly from the department

To request online access for your ISU billing statements, please e-mail ubill@iastate.edu and provide your account name and customer number.